Telecomplay Careers
Join TelecomPlay and help build the future of connected customer experiences. We are looking for people who want to create smarter communication, automation and AI solutions for companies that need to connect better with their customers. At TelecomPlay, you will work across cloud telecom, messaging, IVR, email intelligence, WhatsApp automation, AI agents and omnichannel platforms. If you are curious, hands-on and ready to solve real business challenges, we’d love to hear from you.

Europe.
Ciudad de Frías, 24 Nave 64 Madrid, Spain CP28021.
North America.
Office 2020 Building 2020 NE 163rd Street North Miami Beach FL United States, FL 33162.
Work with us
Open Positions
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- Be responsible for product propositions and strategic positioning of our products to the marketplace. For ensuring the successful commercialisation, messaging and market adoption of existing and new products.
- Undertake competitor differentiation analysis, market research and identify emerging trends.
- Ensure the Sales team are trained and armed with winning customer-facing documentation.
- Work with the wider Product and Senior Management teams to evolve the company’s product strategy, roadmap and market propositions.
- Work in-sync with both the product and marketing teams to ensure a coherent market positioning and messaging for the company and our products.
- Be highly detail-oriented and keep the customer front of mind.
- Ensure the successful commercialisation of the product: target markets, pricing, collateral, user training, and metrics to track. You will ensure customer feedback and usage data are captured and inputted into the Product team.
Experience in some or all of the following areas would be an advantage:
- Good technical / computer science background
- Strong marketing and communications background
- At least three years’ experience with product marketing
- Demonstrable experience of commercialising products
- Proven skills in self-organisation, as a self-starter and multi-tasking
- As senior graphic designer you will be responsible the overall brand design and establish control of its use across all mediums. You will be responsible for producing original and high-quality designs that strengthens and drives Telecomplay’s brand, you will push the boundaries of the brief and consistently deliver dynamic and compelling concepts.
- You will work across a range of platforms creating a wide range of marketing materials
- You will be creating brochures, presentation material, website and social media images, and other design-led marketing collateral for the business.
This role requires excellent communication skills as you will be working alongside our technical and commercial teams developing concepts for our wide ranging customer base. You’ll need to be highly organised with fantastic time management skills to drive your projects smoothly, on time and on brief.
- Minimum of 3 yrs experience.
- Experience of working with technical and commercial teams in a technology driven product company.
- Strong interpersonal skills.
- Experience in Adobe creative suite (InDesign, illustrator and photoshop), powerpoint, google docs, wordpress, and social media tools.
- An understanding of quality engineering practices, including writing testable, maintainable and defensive code using pre-existing solutions where appropriate; building products which are easy to operate and monitor in production.
- Experience with developing distributed, fault-tolerant, always-up applications on cloud platforms.
- Experience with highly scalable databases.
- Experience designing clean, modular interfaces between components, including both RESTful and programmatic interfaces.
- Knowledge of object-oriented paradigms and best practices.
- Good understanding of project management principles (both agile and waterfall).
- Experience of managing projects and ensuring successful delivery (initiation, planning, resource management, reporting, handover).
- Experience in managing and aligning internal and external stakeholders
- Continuous improvement mindset and willingness to shape the project management approach.
- Experience of working in a Service Delivery Environment.
- Ability to understand high level technical concepts and communicate issues clearly/accurately to technical/non-technical audiences, including executives.
- Bachelor’s degree or equivalent in Business Administration.
- Project management qualification (Prince2) desired but not essential.
The project Manager will oversee all aspects of a project, from its planning and initiation through to handover to the support organisation or other business units. The successful Project Manager will ensure the project is completed within budget, that milestones are achieved on time, and resources are planned and guided to ensure agreed delivery to the customer.
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