Pricing
Pricing for Telecom Automation & Customer Engagement Solutions. Flexible pricing for Conversational WhatsApp, AI Agents, SMS, Email Delivery Intelligence, IVR, Smart Content Handling and Audio Cookies solutions.
Pricing Plans
Four commercial models for different stages of adoption, from pilots to enterprise orchestration.
Starter
For teams launching communication and automation workflows through a scalable environment.
Recommended for: startups, pilots and small teams. Ideal for early automation initiatives.
Start Now- Access to 1 TelecomPlay solution
- Up to 1,500 monthly interactions
- Basic analytics dashboard
- Standard templates
- Email support
- Initial onboarding session
- Basic API access
Professional
For growing operations requiring integrated communication flows and measurable performance.
Recommended for: mid-sized businesses, customer support teams and multi-channel operations.
Start Now- Access to up to 3 solutions
- Up to 10,000 monthly interactions
- Workflow automation
- Performance analytics
- Human handoff configuration
- Priority support
- Monthly optimization review
Enterprise
For organizations requiring orchestration, AI automation, governance and large-scale infrastructure.
Recommended for: contact centers, public sector, healthcare, finance, logistics and multi-area organizations.
Contact Us- Unlimited TelecomPlay solutions
- Voice, messaging and AI orchestration
- AI Agent Automation
- Custom APIs and integrations
- Advanced analytics and reporting
- Security and governance controls
- Dedicated success manager
- SLA support options
TelecomPlay 1 Edition
For organizations that require a fully managed, high-capacity communication and automation environment.
Recommended for: large enterprises, high-volume operations and mission-critical customer engagement programs.
Contact Us- Premium enterprise license
- Advanced omnichannel orchestration
- Dedicated success team
- Custom integrations
- Governance layer
- Executive reporting
- Dedicated success manager
- Priority SLA support
Solution pricing modules
Individual modules can be contracted independently or combined into larger bundles.
Smart Content Handling
/500 active dynamic assets/year
Classify, extract and route business content.
- Dynamic QR management
- NFC content activation
- Remote content updates
- Scan and interaction analytics
- Campaign control panel
WhatsApp Automation
/5,000 marketing messages/year
Automate WhatsApp conversations, alerts and handoffs.
- WhatsApp conversation flows
- Marketing notifications
- Customer journey triggers
- CRM data activation
- Handoff and analytics
AI Agent Orchestration
/500 AI conversations/year
AI conversations connected to business workflows.
- AI customer conversations
- Knowledge-based responses
- Workflow execution
- Smart escalation logic
- AI interaction analytics
Email Delivery Intelligence
/100,000 emails/year
Improve deliverability, reputation and email performance.
- Email campaign delivery
- Real-time engagement tracking
- Database enrichment tools
- Segmentation and personalization
- Performance analytics
Automated IVR
/10,000 voice minutes /year
Automated call routing and voice self-service.
- IVR flow builder
- Automated call routing
- Phone self-service
- Custom audio flows
- Real-time reporting
Audio Cookies
/100,000 audio events /year
Track audio engagement and voice behavior.
- Beeping audio activation
- SDK app integration
- Audio-based targeting
- Push content broadcasting
- Performance monitoring
Programmable SMS
/5,000 messages/year
Transactional messaging for reliable customer communications.
- Global SMS delivery
- Carrier delivery logic
- Transactional alerts and OTPs
- Scheduled personalized messages
- Delivery analytics
FAQ
Commercial and implementation questions for buyers comparing options.
Yes. TelecomPlay solutions are modular and designed to work together across voice, messaging, email and AI automation channels.
AI Agent is available in Enterprise plans or as an add-on for Professional plans.
Third-party provider fees such as Meta WhatsApp conversation charges or carrier SMS fees may apply separately.
Yes. Usage-based pricing models are available for messaging, IVR and AI interaction workloads.
Yes. TelecomPlay supports CRM, ERP, ticketing, help desk, scheduling and custom API integrations.
Yes. All plans include onboarding, while Professional and Enterprise plans include advanced implementation support.
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